Statement on Today's The Zeta Set Sale

The Mana Forge Digest

Today's The Zeta Set sale at Chaos Vault was a disaster, with investigations underway. Orders and issues will be addressed.

Key points

• Chaos Vault's The Zeta Set sale was unsuccessful
• Internal investigation into the failure is ongoing
• Customers may have experienced various issues
• Customer Support team available for inquiries

What you get

• Customers who completed orders will be acknowledged
• Customers unsure of order status will be assisted
• Duplicate confirmation emails will be resolved
• More information will be provided once investigation is complete

Why it matters

The Zeta Set sale at Chaos Vault was a failure due to technical issues, and the company is working to resolve customer concerns and provide more information.

Details

Customers who successfully completed an order are thanked for their patience

Customers who are unsure if their order was completed can reach out to Customer Support

Duplicate confirmation emails will be addressed and removed from customers' inboxes

The company is committed to understanding the root cause of the issue and providing full transparency to customers

Good to know

• The investigation is ongoing and may take some time
• Customers who experienced issues are encouraged to reach out to Customer Support for assistance

Read the original on Wizards (https://magic.wizards.com/en/news/announcements/statement-on-todays-the-zeta-set-sale) • Source: Wizards of the Coast